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Inbound Sales Representative
ABOUT US:
Primus Telecommunications, Inc., is an integrated communications services provider offering international and domestic voice, voice-over-Internet protocol (VOIP), Internet, wireless, data and hosting services to business and residential retail customers and other carriers located primarily in the United States, Canada, Australia, the United Kingdom and western Europe. We are currently seeking Inbound Sales Representatives.
JOB RESPONSIBILITIES:
- Responsible for providing potential Primus GlobeTalk,
Long Distance, and Lingo customers with complete product
and sales information while achieving a sales conversion
rate of 75% and higher
- Answer high volume of inbound calls from potential
customers with the highest degree of courtesy and
professionalism
- Quickly identify customer needs via phone and email
- Identify barriers to sale completion and provide
detailed input and ideas for process improvement
JOB REQUIREMENTS:
- Excellent inbound phone sales experience, or outbound
sales by phone (this position will handle inbound
sales calls)
- Available to work evenings, weekends, and holidays
- Previous telecommunications sales desired
- Excellent listening, written and verbal communication
skills
- Must possess an excellent work ethic
- Highly motivated, self starter who has the ability
to thrive in a dynamic and fast-paced work environment
- Proactive, anticipates situations, develops proposals
and positive solutions
- Computer literate including: familiarity with online
services, PC skills, and familiarity with Microsoft
Windows environment
- Must be approachable, flexible, dependable, and
conscientious
- Must have integrity and the ability to confidentially
handle and maintain sensitive information
- Must have the ability to manage time and communication
efforts to maximize efficiency and overall business
results
LOCATION:
This position is located in our Coralville, Iowa office.
Primus offers a competitive salary and an excellent
benefits package including medical, dental, vision,
and 401(k).
Apply for this position
Product Manager
ABOUT US:
Lingo, Inc. has become a leader in the broadband phone service industry by offering consumers the best value for Voice over IP calling. We are looking for a talented product manager to join our growing team.
JOB SUMMARY:
The Product Manager is responsible for managing new Lingo products
and improvements to the existing products and web site through all
stages of product's life cycle, including conception, definition,
development, launch and post-launch activities. The Product Manager
will also have responsibility for managing the relationship with
Lingo customers throughout the customer life cycle. This position
is located in our corporate headquarters located in McLean, VA.
JOB RESPONSIBILITIES:
- Drive the vision for the Lingo product/web site, develop and
execute the product roadmap to achieve this vision
- Develop product and marketing strategies to grow the Lingo business,
while working with cross-functional teams to execute strategies
and measure their success
- Work with all internal teams (customer service, service delivery,
billing, finance) to determine the business context of their needs
and translate these needs into the product development roadmap
- Analyze web site and product metrics, and develop recommendations
for improvement
- Work with internal and external teams to produce an outstanding
customer experience fostering high conversion and reduced customer
churn
- Support customer service while serving as the point of escalation
for product issues
- Coordinate the go-to-market launch strategy for all new Lingo
initiatives
Manage the pricing strategy, promotions strategy and competitive
positioning
JOB REQUIREMENTS:
- College degree (BA/BS) required, MBA a plus
- 3-5 years product management or product marketing experience
- Excellent written and verbal communication skills
- Proven ability to effectively manage cross-functional teams
in a matrix environment
- Product marketing experience with a medium to large web/e-commerce
site strongly preferred
- Highly motivated, self starter who has the ability to thrive
in a fast-paced work environment
- Excellent organizational skills
- Must possess an excellent work ethic
- Must be proactive and able to consistently show initiative and
suggest new ideas
- Proficient in MS Excel, Word and PowerPoint
LOCATION:
This position is located in our corporate headquarters located in McLean, VA.
Primus offers a competitive salary and an excellent
benefits package including medical, dental, vision,
and 401(k).
Apply for this position
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